Privacy Policy
Last updated: January 2026
This policy explains what information we collect, how we use it, and the choices you have. We try to keep it plain-English. If anything isn't clear, email us at support@xiurk.com.
What we collect
When you visit our site, browse products, or place an order, we may collect the following:
- Information you give us directly: name, email, shipping address, phone number, and order details.
- Payment information: handled entirely by our payment processors. We never see or store your full card number.
- Information collected automatically: IP address, browser type, device, referring URL, and pages viewed, via cookies and similar technologies.
How we use it
- To fulfill your orders and communicate about them
- To improve the site and understand what products our customers like
- To send marketing emails, only if you've opted in
- To prevent fraud and enforce our terms
Who we share it with
We don't sell your data. We share it only with service providers who help us run the store — payment processors, shipping carriers, email platforms — and only what they need to do their job. We may also disclose information if legally required.
Cookies
We use cookies to remember your cart, keep you logged in, and understand site usage. You can disable cookies in your browser, but some features (like checkout) won't work properly without them.
Your rights
Depending on where you live, you may have the right to access, correct, or delete the personal data we hold about you, or object to how we use it. Email support@xiurk.com and we'll respond within 30 days.
Data retention
We retain order records for as long as required for tax and accounting purposes — typically 7 years. Marketing preferences are kept until you unsubscribe.
Security
We use HTTPS across the site, PCI-compliant payment providers, and access controls internally. No system is 100% secure, but we take reasonable precautions.
Changes
We may update this policy from time to time. Material changes will be announced on this page, and the "last updated" date will be revised.
Contact
Privacy questions: support@xiurk.com